Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright

  • All content appearing on this Web site is the property of:

    Ladles To Linens
    215 N. Main Street
    Winnsboro, Texas 75494
    Copyright © 2012-2013 Ladles To Linens. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2012-2013 Ladles To Linens. All rights reserved.



  • Privacy Policy

  • We will not rent or sell your information. We do use your information to contact you about products you have purchased or may be interested in. This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information including your credit card information and sign-in password are stored in an unreadable, encrypted format at all times. This Web site and more importantly all user information, is further protected by a multi-layer firewall based security system.



  • Shipping & Delivery

  • Some products ship directly from the Manufacturer. Please allow 2 days for the manufacturer to process your order. The 1-5 ground shipping duration is in addition to the manufacturer processing time.

    The cost for shipping and handling is based upon total order amount. Use the table below as a quick reference for calculating the shipping and handling charge for an order.

    Standard Shipping Charges

    for orders totalingcharge
    up to $50.00 $9.99
    $50.01 to $75.00 $12.99
    $75.01 to $100.00 $15.99
    $100.01 to $150.00 $17.99
    $150.01 & Over

    add 15% of Subtotal

    At this time, Ladles To Linens ships merchandise to locations within the 48 continental United States. We process and ship orders Monday thru Saturday. Most orders (mostly small and light orders) ship USPS Mail, so make sure your shipping address can also receive mail from the US Postal Service. This shipment method is determined automatically when you check-out and is based on total order amount. We cannot ship to PO Boxes. All orders must contain a domestic physical shipping address. Some orders ship via UPS or FedEx, so we need a physical address to ship to (UPS and FedEx can't deliver to a PO Box).

    Shipping methods for backordered items

    If items are temporarily out-of-stock, we will contact you as soon as possible by phone or email. You will have the choice to keep the order as placed, adjust it to exclude the backordered item or cancel the order. The total shipping and handling charges will be appropriately adjusted and charged as the merchandise is shipped.

    Shipping Perishable items (Hickory Smoked Meats)

    Our products are individually vacuum packed and quick frozen. All meats are shipped in a reusable insulated cooler, packed with a freezer pack, you can use again and again. The insulated cooler is then put into a holiday gift box for further insulation and protection. We are very proud of our new foam packaging and know the recipient of each gift will be delighted with the quality and care given to each and every gift selection.

    All orders are shipped via FedEx the day after the order is recieved.

    Because our products are perishable food items, their condition upon arrival is of the utmost concern to us. To assure quality satisfaction, we now ship all orders via Federal Express in insulated coolers. We are not responsible or liable for perishable food shipments when the customer is not available to receive the package, or for delays related to the weather. Please note, 2nd day air delivery orders are shipped on Monday, Tuesday and Wednesdays only. 

    Hospital Deliveries (Gift Baskets)

    Due to mailroom delays and unexpected early patient discharges, we do not encourage shipping gift baskets to hospitals. It is usually better for all involved to ship get well gifts or new baby baskets to the patient's home address where they can enjoy it in the comfort of their own home. 



  • International

  • Ladles To Linens at this time does not ship internationally.



  • Sales Tax

  • Sales tax is only added to orders shipped within the state of Texas. Our local sales tax rate is 8.25%.



  • Warranties

  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Ladles To Linens makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Ladles To Linens SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Ladles To Linens BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Ladles To Linens is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Ladles To Linens.

    Returns For Perishable items (Hickory Smoked Meats)

    Due to the nature of our products, we cannot accept returns or issue refunds. If there is an error made on our part, we will be more than happy to make it right for you!



  • Return Policy

  • If an item is received damaged, please contact us immediately. After return of item to us, we will ship a replacement of that item, if available, or refund the purchase price of the item. The buyer is responsible for return shipping expenses as well as all other shipping expenses under all circumstances.

    All returned non-defective merchandise must be in original purchase condition with the original packaging intact and include the original receipt/invoice/packing slip to be eligible for credit. All returns that are eligible for credit are subject to a 20% restocking fee.



  • Store Hours

  • Shop hours are Tuesday thru Saturday 10:00am to 5:00pm CST.  We are closed Sunday & Monday. Customer service is available 24/7, customerservice@ladlestolinens.com.